Terms of ServiceThis website is operated by Dougherty Laybourn Dental. Throughout the site, the terms “we,” “us,” and “our” refer to Dougherty Laybourn Dental. By accessing our website and using our services, you agree to these Terms of Service and any additional policies referenced herein. By using our site, you engage in our Service and agree to be bound by these terms. If you do not accept these terms, you may not access the site or use its services. These terms apply to all users, including browsers, vendors, customers, and content contributors. We may update these Terms of Service at any time by posting changes to our website. Your continued use of the site after changes are posted constitutes acceptance of the updated terms. It is your responsibility to review this page periodically for updates. SMS & Online Payment TermsBy opting in to receive SMS messages from Dougherty Laybourn Dental ("we," "us," "our") and/or making payments on our website, you agree to the following terms: 1. SMS Messaging ServiceBy providing your phone number, you consent to receive SMS text messages from Dougherty Laybourn Dental, including appointment reminders, marketing messages, billing notifications, and general two-way communication. Message frequency varies, and standard message and data rates may apply. Reply STOP to opt out at any time. 2. Message FrequencyYou agree to receive automated and general two-way communication messages related to appointment reminders, confirmations, scheduling, updates, and billing. You will receive up to four messages per month on average, with additional messages possible under special circumstances. 3. Message and Data RatesMessage and data rates may apply based on your mobile carrier’s terms. Dougherty Laybourn Dental is not responsible for any charges incurred. 4. Privacy PolicyYour information will be handled in accordance with our Privacy Policy, which can be viewed at doughertydental.com 5. Opt-Out InstructionsYou can opt out of SMS communications at any time by replying STOP to any message. Upon receiving your opt-out request, we will send a confirmation message, and no further messages will be sent. To re-subscribe, text UNSTOP or START to resume receiving messages. You may also contact us directly at 503-221-1973 or concierge@doughertydental.com for assistance. 6. Online Credit Card PaymentsBy making an online payment through our website, you confirm that:
7. Refund PolicyIf you believe a payment was processed incorrectly or need to request a refund, you must call our office at 503-221-1973 to discuss the issue. Refunds are subject to approval and will be processed according to our policy. We reserve the right to deny refund requests that do not meet our policy guidelines. 8. Payment DisputesIf you dispute a charge with your financial institution without first contacting us, we reserve the right to contest the dispute and provide documentation to support the validity of the charge. 9. LiabilityDougherty Laybourn Dental is not responsible for any delays, failures in delivery, or other issues related to SMS message transmission. SMS delivery is subject to effective transmission by your mobile carrier and is not guaranteed. Additionally, Dougherty Laybourn Dental is not responsible for unauthorized use of your payment information, technical failures, or errors in processing payments caused by third-party financial institutions. By subscribing to our SMS services or making online payments, you acknowledge and agree that Dougherty Laybourn Dental is not liable for any damages, losses, or injuries arising from delays, non-delivery, or technical issues. Our SMS services are provided on an "as-is" basis without warranties of any kind. 10. Data Security & Information HandlingDougherty Laybourn Dental is committed to protecting your personal and payment information. We implement industry-standard security measures to safeguard your data from unauthorized access, use, or disclosure. However, you are responsible for maintaining the confidentiality of your account information. You agree to notify Dougherty Laybourn Dental immediately of any unauthorized account use or security breaches. Dougherty Laybourn Dental is not liable for any loss or damage resulting from your failure to protect your account or personal information. You acknowledge that no data transmission over the Internet or mobile networks is 100% secure, and you use our services at your own risk. By opting into our SMS services or making payments on our website, you confirm that you are at least 18 years old and the authorized user of the provided phone number and payment method. This document was last updated on March 5, 2025. |
 Phone503-334-1141 HoursMon - Thu: 8:00am - 5:00pm Friday: 8:00am - 12:00pm Saturday - Sunday: Closed |
